Hendrik Jöntgen

M.Sc. Business Informatics


Room: 2.262
Telephone +49 (69) 798 34724


Hendrik Jöntgen studied business informatics at the TU Darmstadt. He completed his Bachelor's degree in 2016 and his Master's degree in December 2018 with the academic title Master of Science.

He wrote his master thesis on "Trust building within the Sharing Economy - A Study of the Influences of Profile Characteristics and Verifications on the platform Couchsurfing".

Since March 2019, Hendrik Jöntgen has been working as a research assistant at the Chair of Information Systems and Information Management of Prof. Dr. Oliver Hinz and was part of the DFG RTG Privacy and Trust for Mobile Users.

Core Areas

  • Social Networks
  • Social Capital
  • Trust / Online Trust
  • Digital Collectives

    • (Online) Firestorms
    • (Subscription-based) Crowdfunding
    • Crowdsourcing


Jöntgen, Hendrik / Lingau, Nicholas Valentin / Hinz, Oliver / Holten, Roland (2024): "This Is Why We Pay – Motivational Factors for Supporting Subscription-Based Crowdfunding Campaigns", Electronic Markets, forthcoming.

Keller, Katharina / Jöntgen, Hendrik / Abdel-Karim, Benjamin / Hinz, Oliver (2022): "User Cognition Antecedents of Smart Assistant Systems in Cars", IEEE Transactions on Intelligent Transportation Systems, doi: 10.1109/TITS.2022.3216029, 24(1), 37-53.

Jöntgen, Hendrik (2021): "Appreciating Support – Antecedents of Subscription-Based Crowdfunding Campaign Success", Hawaii International Conference on System Sciences (HICSS) (forthcoming).

Jöntgen, Hendrik (2020): "Fueling the Firestorm: Effects of Social Capital on Users' Persuasiveness during Online Firestorms", European Conference on Information Systems (ECIS), Marrakech, Morocco (Best Paper Award)

Keller, Katharina / Carl, Kim Valerie / Jöntgen, Hendrik / Abdel-Karim, Benjamin M. / Mühlhäuser, Max / Hinz, Oliver (2019): "K.I.T.T., where are you?" - Why Smart Assistance Systems in Cars enrich People's Lives", International Workshop on Ubiquitous Personal Assistance (UPA 2019 at UbiComp 2019) (Best Paper Award). doi.org/10.1145/3341162.3350844